Q：What exhibition are you attending?

A：Like Canton Fair, Shanghai International Alloy Industry Expo.

Q：The sample cost can be refunded?

A：Thank you for your question regarding the sample cost. Yes, we do offer a refund for the sample cost under certain conditions. Typically, if you place a subsequent order after receiving the samples, the sample cost can be credited towards your order. If you have any specific details or further questions, please let us know, and we’ll be happy to assist you.

Q：I am a long-term middleman, please give me your best price

A：Sure, we will support you best price to help you win order from your market.

Q：How long is the general production date?

A：If standard size, production time is 5-7days. If custom size, shipping time is 15-20 days.

Q：How do you explain the high charges for port of destination?

A：It depends on the shipping company, the amount is not charged by us. But we could help you talking with shipping company to ensure they charge you a reasonable charge for port of destination.

Q：Does your price include customs duties?

A：No, normally our price do not include custom duities.

Q：Do your products have specific usage scenarios?

A：No, it depends on our clients' request.

Q：Do you have any transportation methods that do not require customs declaration?

A：Sure. We can ship in the term of DDP,in which way you don't need to deal with the local customs. The package will arrive to your facility.

Q：Do you have any factory aduit report?

A：Of course. Our factory has been aduited by the third party. May I have your requirements for the reports? Then I could check out and send you.

Q：Do you have a CE certification?

A：I am so sorry,at present, we just have ISO 9001/SGS/ROHS/Testing reports

Q：Do you have a catalogue?

A：Sure we have catalogues for all ranges of our products,totally 12 catalogs. May I know what material you need? So that I could send you the catalog accordingly. Thank you

Q：Do you accept L/C payment

A：Yes, L/C at sight is available

Q：Do I need customs broker to get this?

A：We can also make customs declaration by ourselves

Q：Can you send the goods door to door delivery ?

A：Yes, we can choose the incoterm DDU or DDP

Q：Can you lower the invoice value? We can pay less import tax.

A：Yes,no problem.

Q：Can you extend the warranty period from 1 year to 2 years for me?

A：We can try to apply for an extended warranty period for you.

Q：Can you accept cash on delivery

A：At present, we need to deliver goodsagainst payment.

Q：Can we pay by LC/DP?

A：We support 100% sight letter of credit.

Q：Can we be your sales agent in our country?

A：At present, we don't have agent in ur country.Looking forward to having such cooperation opportunities with you.

Q：Can the deposit be free, payment monthly?

A：Normally need 30% deposit to prepare the raw material;If quantity is big,we can negotiate.

Q：Can I get a formal quotation with details?

A：Of couse dear. Please share me your company information so we can send you official quotation.

Q：Because the goods are in urgent need, what if we don't receive them on time? Is there any compensation？

A：Our general will be shipped on time, most will be delivered ahead of schedule, we will update you on a regular basis production progress.